MCDST Training a Plus for IT Pros

The Microsoft Certified Desktop Support Technician (MCDST) credential is an ideal "first certification" for those looking to test the waters of the IT industry. An MCDST is essential for closing the gap between technology and the user, and with this certification, you can provide front-line support for desktop environments running on Microsoft Windows.

According to the Bureau of Labor Statistics, employment of computer support specialists is expected to increase faster than the average for all occupations through 2014.

Earning an MCDST has the potential to help you earn more and advance your career. According to MCPMag, the median annual salary for MCDSTs in 2004 was $44,600. And CertMag reports that MCDST certification covers the National Workforce Center for Emerging Technologies job skills for help-desk technicians, customer support representatives, PC support specialists, technical support representatives and technical support specialists.

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